TERMS & CONDITIONS

Last Updated: 1st Feb, 2025

Thank you for choosing Dee Transcis Logistics, your trusted partner for app-based booking services in taxi, cab, and delivery solutions. Please carefully review the following Terms & Conditions before using our services.

1. ACCEPTANCE OF TERMS

By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, you may not use our services.

2. ELIGIBILITY

• You must be at least 18 years old to use our services.
• By registering or using our platform, you confirm that you have the legal capacity to enter into a binding agreement.

3. SERVICE DESCRIPTION

• Dee Transcis Logistics provides a digital platform that connects users with taxi, cab, and delivery service providers.
• We do not own, operate, or manage the vehicles or service providers.
• Services are strictly for personal and non-commercial use, except for authorized fleet managers and business partners.

4. PAYMENT POLICY

• Users must pay for services before or upon service completion.
• We accept credit/debit cards, electronic payments, and mobile transfers.
• Payments are subject to our cancellation and refund policy (refer to Section 8).
• Dee Transcis Logistics reserves the right to modify payment terms at any time.

5. USER CONDUCT

• Users must use the platform lawfully and responsibly.
• Any attempt to misuse, defraud, hack, or disrupt services is strictly prohibited.
• Users must respect drivers, fleet managers, and delivery personnel.

6. USER CONTENT

• Users may provide feedback, ratings, and reviews.
• By submitting content, you grant Dee Transcis Logistics a royalty-free, non-exclusive license to use such content for service improvement.

7. INTELLECTUAL PROPERTY RIGHTS

• All trademarks, content, logos, and service marks on our platform belong to Dee Transcis Logistics or its licensors.
• Unauthorized copying, reproduction, or distribution of any content is prohibited.

8. CANCELLATION & REFUND POLICY

• Booking cancellations must be made within a specified period to be eligible for refunds.
• Refunds, if applicable, are processed within 7-14 business days.
• Service fees may be non-refundable, depending on the circumstances.

9. DISCLAIMER OF WARRANTIES

• Our services are provided “as is” and “as available”.
• Dee Transcis Logistics does not guarantee the quality, safety, or availability of services provided by third-party drivers.
• We are not liable for service delays, vehicle conditions, or driver behavior.

10. LIMITATION OF LIABILITY

• Dee Transcis Logistics shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
• Users assume all risks associated with using third-party transportation and delivery services.

11. ACCOUNT TERMINATION

• Dee Transcis Logistics reserves the right to suspend or terminate user accounts for:
  • Fraudulent activities
  • Misuse of platform
  • Violation of terms
  • Abusive behavior towards drivers or staff

12. GOVERNING LAW

• These Terms & Conditions are governed by the laws of [Insert Jurisdiction].
• Disputes will be settled through arbitration or legal proceedings within the jurisdiction.

13. AMENDMENTS

• Dee Transcis Logistics reserves the right to update these Terms & Conditions without prior notice.
• Users are encouraged to regularly review our Terms & Conditions.

14. CONTACT INFORMATION

For any inquiries or complaints, contact us at:

• Email: info@deetranscis.com.ng
• Phone: +234 809 188 7566

FLEET MANAGER REGISTRATION AGREEMENT

1. INTRODUCTION

By registering as a Fleet Manager on Dee Transcis Logistics, you agree to manage your drivers and delivery personnel responsibly while ensuring service quality.

2. ELIGIBILITY REQUIREMENTS

• Must be at least 21 years old.
• Must possess a valid business registration and operational permits.
• Must have at least 3 registered drivers under your fleet.

3. FLEET MANAGER RESPONSIBILITIES

• Monitor and manage assigned drivers and vehicles.
• Ensure all drivers comply with safety regulations and service standards.
• Maintain accurate service records and reports.
• Ensure prompt payments and settlements with drivers.

4. COMMISSION STRUCTURE

• Fleet Managers earn commissions based on trips completed by their assigned drivers.
• Standard Commission: Up to 90% of completed trip fares.
• Payments are settled weekly/monthly, depending on the agreement.

5. VEHICLE & DRIVER REQUIREMENTS

• Vehicles must be roadworthy, insured, and comply with transport regulations.
• Drivers must be licensed, trained, and pass background checks.
• All fleet managers are responsible for driver performance and conduct.

6. ACCOUNT SUSPENSION & TERMINATION

Dee Transcis Logistics reserves the right to suspend or terminate a Fleet Manager account if:

• There are complaints of misconduct against the manager or drivers.
• The manager fails to comply with platform regulations.
• There is fraudulent activity, misrepresentation, or illegal operations.

7. LIABILITY & INDEMNITY

• Fleet Managers acknowledge that Dee Transcis Logistics is not responsible for any damages, losses, or liabilities incurred due to fleet operations.
• Managers agree to indemnify Dee Transcis Logistics against any legal claims or liabilities.

8. MODIFICATION OF AGREEMENT

• Dee Transcis Logistics reserves the right to modify this agreement as needed.
• Fleet Managers will be notified of any major changes via email or platform notifications.

By registering as a Fleet Manager, you confirm that you have read, understood, and agreed to all the terms outlined in this agreement.

For registration inquiries, contact us at:

• Email: info@deetranscis.com.ng
• Phone: +234 809 188 7566